Q. I've forgotten my password. What should I do?

A. Use the ‘Forgot your password’ link at the bottom of the log in page. Enter your username and email address and press the ‘Send My Password’ button to receive an email with your password immediately.

Q. I've forgotten my username. What should I do?

A. Use the ‘Forgot your username’ link at the bottom of the log in page. Enter your email address and press the ‘Send My Username’ button to receive an email with your password immediately.

Q. What do I need to access this course?

A. You will need a computer with internet acess and the browser, Internet Explorer 7.0 or higher when taking any of our e-elearning courses.

Q. What is the best browser for viewing your e-learning courses?

A. For the best performance we highly recommend that you use Internet Explorer 7.0 or higher when taking any of our e-learning courses.

Q. Do I need to complete the lessons in a specific order?

A. No, however, the lessons are designed to flow sequentially and you will need to view each page of all lessons so that the lesson's Status icon records your lesson as complete. If you do not view all the pages of each lesson your exam score will not be recorded.