
Retail Management
Retail Management Course offers every detail of the Retail Sector necessary to know while working in the industry. It serves as a hand-out of the industry. After completion of this course, you can work in any store or start your own business.

Introduction
- Retail industry in India is undoubtingly one of the fastest growing retail industry in the world. The retail industry includes shopping centers to malls to huge complexes with shopping, entertainment and food all under one roof.
- This course includes topics such as Augmentative Reality (AR) and Virtual Reality (VR) which are future applications in Retail Sector.
Who Should Join
- Aspiring Retail Professionals: Individuals aiming to build a career in the retail industry, including roles such as store managers, sales associates, and merchandisers.
- Students and Graduates in Business and Management: Those pursuing studies in business administration, marketing, or related fields, seeking to specialize in retail management.
- Entrepreneurs and Small Business Owners: Individuals planning to start or enhance their own retail business, looking to gain insights into effective retail strategies and operations.
- Current Retail Employees: Professionals already working in the retail sector who wish to upgrade their skills and knowledge to advance their careers.
- Marketing and Sales Professionals: Individuals aiming to understand the retail environment better to develop effective marketing and sales strategies.
- Individuals Preparing for Competitive Exams: Candidates seeking to strengthen their knowledge of retail management concepts for examinations and assessments.
- Anyone Interested in the Retail Industry: Individuals keen on understanding the dynamics of the retail sector, consumer behaviour, and the latest trends influencing the industry.
What you'll learn ?
- The upcoming trends
- The structure of old and new retail market
- Various opportunities in retail sector
- Various Government policies to support your business
- Taking your existing retail business ahead with online retailing
Learning Methodology
The academic approach of the courses focuses on the “work-centric” education i.e. begin with work (and not from a book!), derive knowledge from work and apply that knowledge to make the work more wholesome, useful and delightful. The ultimate objective is to empower the Learner to engage in socially useful and productive work. It aims at leading the learner to his/her rewarding career as an employee or entrepreneur as well as development of the community to which s/he belongs. Learning methodology:
Step -1: Learners are given an overview of the course and its connection to life and work.Step -2: Learners are exposed to the specific tool(s) used in the course through the various real-life applications of the tool(s).Step -3: Learners are acquainted with the careers and the hierarchy of roles they can perform at workplaces after attaining increasing levels of mastery over the tool(s).Step -4: Learners are acquainted with the architecture of the tool or tool map so as to appreciate various parts of the tool, their functions, utility and inter-relations.Step -5: Learners are exposed to simple application development methodology by using the tool at the beginner’s level.Step -6: Learners perform the differential skills related to the use of the tool to improve the given ready-made industry-standard outputs.Step -7: Learners are engaged in appreciation of real-life case studies developed by the experts.Step -8: Learners are encouraged to proceed from appreciation to imitation of the experts.Step -9: After the imitation experience, they are required to improve the expert’s outputs so that they proceed from mere imitation to emulation.Step-10: Emulation is taken a level further from working with differential skills towards the visualization and creation of a complete output according to the requirements provided. (Long Assignments)Step-11: Understanding the requirements, communicating one’s own thoughts and presenting are important skills required in facing an interview for securing a work order/job. For instilling these skills, learners are presented with various subject-specific technical as well as HR-oriented questions and encouraged to answer them.Step-12: Finally, they develop the integral skills involving optimal methods and best practices to produce useful outputs right from scratch, publish them in their ePortfolio and thereby proceed from emulation to self-expression, from self-expression to self-confidence and from self-confidence to self-reliance and self-esteem!
Syllabus
- Introduction to Retail
- Key terminologies used in Retail
- Types of Retail Outlets
- Financial Aspects
- Legal Aspects
- Retail Mechanism
- Consumer Behaviour and Expectation
- Communication in Retail
- Handling Difficult Customer
- Category Management
- Pricing in Retail
- Store Operations
- Retail Merchandising
- Retail Marketing
- Multi-channel Retailing
- Challenges in Retail
- Factors to consider before buying a franchise
- Hiring & Managing of Human Resource
- Customer Retention
- Technologies in Retail
- Trends in Retail
- Case Studies
Work-Centric Approach
The academic approach of the course focuses on ‘work-centric’ education. With this hands-on approach, derive knowledge from and while working to make it more wholesome, delightful and useful. The ultimate objective is to empower learners to also engage in socially useful and productive work. It aims at bringing learners closer to their rewarding careers as well as to the development of the community.
- Step 1: Learners are given an overview of the course and its connection to life and work
- Step 2: Learners are exposed to the specific tool(s) used in the course through the various real-life applications of the tool(s).
- Step 3: Learners are acquainted with the careers and the hierarchy of roles they can perform at workplaces after attaining increasing levels of mastery over the tool(s).
- Step 4: Learners are acquainted with the architecture of the tool or tool map so as to appreciate various parts of the tool, their functions, utility and inter-relations.
- Step 5: Learners are exposed to simple application development methodology by using the tool at the beginner’s level.
- Step 6: Learners perform the differential skills related to the use of the tool to improve the given ready-made industry-standard outputs.
- Step 7: Learners are engaged in appreciation of real-life case studies developed by the experts.
- Step 8: Learners are encouraged to proceed from appreciation to imitation of the experts.
- Step 9: After the imitation experience, they are required to improve the expert’s outputs so that they proceed from mere imitation to emulation.
- Step 10: Emulation is taken a level further from working with differential skills towards the visualization and creation of a complete output according to the requirements provided. (Long Assignments)
- Step 11: Understanding the requirements, communicating one’s own thoughts and presenting are important skills required in facing an interview for securing a work order/job. For instilling these skills, learners are presented with various subject-specific technical as well as HR-oriented questions and encouraged to answer them.
- Step 12: Finally, they develop the integral skills involving optimal methods and best practices to produce useful outputs right from scratch, publish them in their ePortfolio and thereby proceed from emulation to self-expression, from self-expression to self-confidence and from self-confidence to self-reliance and self-esteem!